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Staff Design Program Manager · Global Growth · Design+

Good infrastructure is what nobody has to think about.

Warren Velázquez builds the layer under design orgs: intake, capacity, standards, cadence.

He is the sole UX Program Manager driving the Brand function at Dow Jones, and he is the program partner to the commerce and acquisition design teams on acquisition, onboarding, and upsell across three subscription properties. The Staff-level part is this: he does not just run the process, he designs and builds the tooling under it.

Request lands Intake Capacity check Review Launch Shipped
The whole job, one line.
Event properties, one design system
8
Migrated so far
6 of 8
Build-time cut
about 80%
Years owning how work moves
13+

The audit

Your posting, line by line, honestly chipped.

His titles said Project Manager, Producer, Director; the work said design program management. Here is every requirement from the posting, each with a receipt or a plainly stated partial.

Own roadmap and execution for projects end to endStrong

The Dow Jones design-system roadmap is his: 6 of 8 core properties migrated, build time down about 80 percent, cross-property inconsistencies eliminated. At Huge, the agency maintaining them, he planned and oversaw the design and development updates across three Google surfaces at once, delivered against Google’s launch calendar.

Drive program management for the Global Growth design teamPartial

He has not worked inside a growth organization, and this row says so rather than reaching. What is real and current: at Dow Jones he partners with the commerce and acquisition product design teams on acquisition, onboarding, and upsell across WSJ.com, Barrons.com, and MarketWatch.com. That is growth work in a subscription business, on the surfaces where new readers arrive and paying ones stay, run from the program side.

The program craft this row asks for is the part he has done for thirteen years. The growth org’s own instruments and its cadence are what he would be learning, and he would rather you know which half is which before the first call than after the first month.

Shape and document workflows and processes that make the team faster and more effectiveStrong

This is the whole operating-layer story: the brand team’s Asana implementation for reporting, capacity, and resource management; a structured intake process in front of six sending teams; design-system documentation that is turning eight separate event-site builds into one; six of eight are migrated. The about 80 percent build-time cut is what “faster” looks like when the process is written down.

Partner with design, engineering, marketing, legal, and product to scope work, set timelines, and manage deliveryStrong

At Vertic a design system was stewarded into production with Infosys and 28+ engineers, which is a scoping and timeline negotiation with an engineering organization that did not report to him. At Everyrealm external vendors were managed end to end, including Monaverse from implementation through platform testing to a single coordinated launch. At Huge a typical week spanned internal executives, Google product marketing managers and strategists, designers, and engineers, across three surfaces at once.

The reviewed end of it is real too. GE’s Better Health Study moved through one gated publishing pipeline where nothing went live until it cleared the gate. That is what scoping and timelines look like when they are not a preference.

Build and maintain visibility into project health, team utilization, and priorities for design leadershipStrong

Capacity and resource management in Asana is literally his job today, and he built a tool for it. The board in the tooling section below is how he believes a capacity view should behave: computed, not assumed.

Lead planning and prioritization across cross-functional teams, balancing competing inputs without losing sight of the goalStrong

Two years of continuous reprioritization at Huge to hit time-sensitive Google dates without burning the team out. The dates were the goal and the dates did not move; everything else was negotiable, and got renegotiated most weeks. The receipt for exactly this row is on record from the Google side and quoted verbatim in the testimonials below.

Facilitate design reviews, retros, and planning sessionsStrong

The Vertic review cadence aligned skeptical energy-utility executives early, by structure rather than charm. GE ran through gated pipeline reviews. At Dow Jones the weekly planning meeting is the load-bearing ritual, and rebuilding it around a live capacity view rather than a doc-readout is what the tooling section describes.

Bring AI fluency to program management work: use tools like Figma, Jira, and AI assistants to accelerate your own workflow, and help the team adopt new tools effectivelyPartial

The team-adoption half is real and it is the boring one: a team-wide Asana implementation the brand team actually lives in, owned end to end for reporting, capacity and resource management.

The AI half is chipped partial on purpose. He has gone past adopting AI tools into building them. Relay is the AI intake he built at Dow Jones: it receives and triages what six teams send, subscription strategy, product design, product management, performance marketing, CRM, and event marketing, and returns one resourced plan. On his own time he built a resourcing tool and an agreements system. But Relay has exactly one user, him, weekly, and none of the three is deployed across a team. Helping a team adopt AI tools is a bigger job than running your own, and he has not done it yet.

Be a leader within the design organization and an advocate for the Design+ team and the design processStrong

This is the throughline, and it is why the titles never matched. At Everyrealm he built the creative production function from zero inside a start-up that had never had one: sourcing and staffing the designers, introducing the production processes, and owning the function’s spend. Arguing for a design function’s staffing and budget in a company still inventing its category is advocacy in its least comfortable form.

At Dow Jones the design system moves one property at a time, with the team that owns each one, which is slower than issuing a mandate and is why 6 of 8 have actually migrated.

7+ years in design program management, product design, or a relevant design industry roleStrong

13+ years inside design organizations, agency-side and in-house, the last nine-plus at Senior and Director level. One design-program receipt is at Google: he planned a year-long UI/UX research and design phase exploring the future of Google Search Ads, working as an embedded team that defined its sprints with the design lead and Google’s Search UX Design Director, and keeping four to six designers on track against the goals. He did not direct or manage those designers and this page does not claim he did. The rest run from a comprehensive design system for an energy utility at Vertic to the live design-system consolidation at Dow Jones.

Demonstrated ability to drive complex, cross-functional programs with multiple stakeholders and workstreamsStrong

Android 12: a public, immovable date with creative, content, site deployment, and localization converging on it. GE’s Better Health Study: hundreds of media assets through one gated publishing pipeline. Dow Jones: six teams’ requests resolved into one prioritized, resourced plan.

Comfort with ambiguity: take a loosely defined problem, build a plan, and move without heavy oversightStrong

Everyrealm is the cleanest case. A web3 start-up with $50M+ raised from a16z and others, inventing its category as it went, with no creative function and no process to inherit. He sourced and staffed 3D, UI/UX, motion, and visual designers, introduced the production processes, and owned the function’s spend. Then three freelance years where every engagement opened as a loose brief from a client who had not worked with him before. Heavy oversight was not on offer in any of them.

Strong written and verbal communication; give direction clearly and tailor it to the audienceStrong

The receipts here are not his to write. Hulya G., Director of Web Marketing Strategy at Google: “Exceptional communication and problem-solving.” Stacey Wu Eggiman, Senior Interaction Designer at Google, on the same year-long program: “Strong client relationships throughout.” Both quoted in full below.

Tailoring is the specific ask, and it is the mechanical part of the job: the same program week gets written three ways, a status a design lead can act on, a risk read leadership can decide on, and a scope note an engineer can build from. If those are one document, two of the three audiences are being underserved.

Experience with Figma, Jira, and GitHub a plusGap

Plainly: his tool of record is Asana, which he owns end to end for his whole team, plus Webflow, where he defined production on a client build himself. Figma, Jira, and GitHub are not named on his resume, and he will not claim proficiency he has not put on paper. He delivered a comprehensive design system at Vertic and leads the one in migration at Dow Jones, so the work these tools hold is work he has run. This line says a plus. The honest answer is that the fluency is in the cadence, not the tool.

Attention to detail and organizational rigor; you do not let things fall through the cracksStrong

Also not his to write. Gary Goldsmith, Design Operations at Meta: “Diligent on the financial, creative and timing details.” The structural version: at Huge he tracked burn and spend across three Google surfaces throughout.

The honest answer to how he holds detail at volume is that he stopped relying on remembering. The intake and the capacity view remember for him, which is the whole reason he built them.

Resilience: design orgs are dynamic, priorities shift, and the role requires staying groundedStrong

At Huge, two years of Google launch calendars meant priorities moved most weeks against dates that did not move at all, and the team had to come through whole. At Everyrealm the market itself turned and the board pivoted the company to game development; he ran the creative function through that rather than around it. Then a client website redesign delivered in the middle of a merger.

When the plan changes, what keeps a team steady is that somebody already knows what the change costs.

The tooling under the process

When the process needed a tool that did not exist, he built it.

Private tools, not ventures: each one built to solve a problem he ran into at work, and each one proof of how he thinks. He is not an engineer and does not hand-write production code. He specifies, directs AI agents, reviews, and sends it round again, with staff engineer friends advising. That workflow is itself the point for a role that asks for AI fluency.

The utilization board

Most capacity views assume a 40-hour week and call anyone under 100 percent available. Real weeks have PTO, standing meetings, and half-weeks, and they come off the top before anyone promises a sprint. Toggle the deductions and watch what the same five plans actually cost.

NoorProduct Design
86%30h on 35h real
FelixContent Design
80%28h on 35h real
DanaUX Research
116%22h on 19h real
Over before it is promised
SamProduct Design
94%33h on 35h real
PriyaBrand Design
79%15h on 19h real

Dana's week is over 100 percent with the deductions that are actually on her calendar. That conversation happens now, before the work is promised, not after it slips.

Capacity is computed, not assumed. The teammates and numbers here are representative, illustrating the mechanism, because the real board runs on his team's planning data. No Lyft work is depicted. Turn the deductions off to see the week the calendar believed.

Capacity

The resourcing tool

in real weekly use

The same hour goes wrong in every creative team he has worked in. Agencies, a startup, in-house teams. The resourcing meeting happens, real decisions get made out loud, and then somebody has to remember them and write them up afterwards. Usually late, usually thinner than what was said. The plan drifts out of date until the next meeting rediscovers it.

The loop. The resourcing decision gets made out loud in the meeting. It is captured as it happens and staged for a one-click yes, so nothing changes unless a human confirms it. Once confirmed, his capacity view and his plan of record update themselves.

A fully built tool, in real weekly use, built to solve a problem in his own role. It is used by him for his own planning and is not deployed across his employer, and that is a real limitation.

Intake

Relay

in real weekly use

Six teams send Warren work: subscription strategy, product design, product management, performance marketing, CRM, and event marketing. Six spreadsheet formats, thousands of cells. Relay is the AI intake he built for that.

  1. Collect. Reads what the six teams send, in the formats they already use. Missing fields get chased by automated follow-ups instead of by Warren.
  2. Rank. One prioritized, resourced plan comes out, and everyone can see why it is ordered the way it is.
  3. Hand off. Structured output pushes to Asana via the API, so the plan of record is the plan people actually work from.

There is more under the hood, and it stays there on purpose; publishing a system's internals is a scoping decision like any other. Two honest limits: Relay has exactly one user, Warren, weekly, on real planning data. One user is a strength for iteration speed and a real limitation for hardening; it has not been hardened for a team.

What this buys a growth team

He builds the systems that get that routine running on its own, with a human on every yes, so the team's hours, and his, land on the judgment work: sequencing, staffing the surfaces that matter most this quarter, the standards that keep speed from turning into debt, and the calls that need a person in the room. Run that way, the role covers more ground than the headcount suggests. He will not put a number on it.

The layer under the org

Thirteen years of the same job, at every altitude.

The posting asks for a strategic partner to design leads who owns roadmaps end to end, shapes the workflows the team runs on, and is a leader inside the design organization. That layer is what he has built at agencies, at a startup, and in-house, whatever the business card said. 13+ years owning how work moves, the last nine-plus at Senior and Director level.

  1. Feb 2026 to present

    Dow Jones · UX Program Manager, Brand

    Sole UX Program Manager driving the Brand function: intake, capacity, reporting, and cadence for design work across event and conference properties like JournalHouse and the WSJ Leadership Institute. About 8 events and 6 launches in the first 5 months, each a fixed-date go-live. Leading the design system that unifies the event-site builds: 6 of 8 core properties migrated, build time down about 80 percent. Owns the brand marketing team's Asana implementation for reporting, capacity, and resource management. Partners with the commerce and acquisition product design teams on experiences across WSJ.com, Barrons.com, and MarketWatch.com, and coordinates freelance support.

  2. Apr 2023 to Feb 2026

    Senior Program and Project Management (Contract)

    For GE Healthcare, managed the asset-production phase of the global Better Health Study, one of GE's largest marketing campaigns: executive-level visualizations, a global website, hundreds of media assets, all delivered through one gated publishing pipeline. For Moving Brands, a UX and IA audit strengthening NYU Langone's website design system. For Prophet, an MVP website redesign for a pharmaceutical client in the middle of a merger.

  3. Mar 2022 to Mar 2023

    Everyrealm · Director of Creative Operations

    A web3 metaverse development start-up with $50M+ raised from a16z and others. Built the creative production function from zero: sourced and staffed 3D artists, UI/UX, motion, and visual designers, introduced the production processes, owned the function's spend. Delivered metaverse real estate across 12 platforms, and owned the Monaverse vendor relationship end to end through implementation, platform testing, and a single coordinated launch. The board later pivoted to game development when the web3 market turned down. The chapter ended with the market, not with the work.

  4. Mar 2020 to Mar 2022

    Huge · Senior Project Manager, Android Pod at Google

    Planned and oversaw the design and development updates to tv.google, android.com, and wearos.google.com as the agency maintaining them, delivered against Google's launch calendar, including the Android 12 launch, a public and immovable date, with creative, content, deployment, and localization on the line. Connective tissue between internal executives, Google product marketing managers and strategists, and the designers and engineers. Also planned a year-long UI/UX research and design phase on the future of Google Search Ads, defining its sprints with the design lead and Google's Search UX Design Director and keeping four to six designers on track against the goals as an embedded team. Tracked burn and spend on those engagements throughout.

  5. Jan 2017 to Mar 2020

    Vertic · Senior Digital Project Manager

    Enterprise websites and multi-country campaigns for Vodafone, SAP Ariba, Microsoft, and Merck. Flagship: a new B2C transactional .com and mobile app for Arizona Public Service, with a 3-month UX research phase, an 8-month UX/UI design phase producing a comprehensive design system, then stewardship into production with Infosys and 28+ engineers. A structured review cadence brought skeptical energy-utility executives along early instead of surprising them late.

  6. Oct 2013 to Dec 2016

    POSSIBLE and Beyond · Digital PM, Digital Producer

    The Petfinder.com redesign, rebrand, and launch campaign. The Google for Work site under a tight deadline with a distributed team. UX and development support on ConEdison's .com. The years where "owning how work moves" stopped being a phrase and became a reflex.

On record

Verbatim, from the people he ran programs for.

"Meticulous capacity planning to hit targets across every workstream without burnout. Exceptional communication and problem-solving."
Hulya G. · Director, Web Marketing Strategy, Google
"A team player and problem solver on a complex, multi-part, year-long program. Strong client relationships throughout."
Stacey Wu Eggiman · Sr Interaction Designer, Google
"A great PM. Diligent on the financial, creative and timing details, and a strong voice on UX and design."
Gary Goldsmith · Design Operations, Meta

Why Lyft, and why now

The honest answer to "why are you looking seven months in."

He is about seven months into Dow Jones, so you should ask. The work there is real and going well: the design system is 6 of 8 properties migrated, the launches have landed on their dates, and the team's planning meeting got better on the record. He is not running from anything.

The reason is a preference that took thirteen years to get clear, not seven months. Every team he has run needed the infrastructure layer, and in every job he has built it off the side of his desk while the org considered something else his actual work.

Global Growth is where that layer is worth the most. A growth org changes its mind on purpose, so the plan is always being rebuilt, and the distance between a team that absorbs that and a team that grinds is almost entirely operational. He wants the seat where that work is the job rather than the tax on the job. At Staff level, partnered with design leads and accountable for how the whole team's work moves, that is the seat he has been building toward.

Happy to walk through it live if this turns into a conversation, the board included.

The first 90 days, roughly

Days 1 to 30

Ride along

Map how work actually reaches design: every intake path, where capacity lives, which standards hold, what the growth calendar has already committed to, and what designers quietly route around. No changes yet.

Days 31 to 60

Pave one road

Pick the process that costs design leads the most attention, agree on what better looks like with the leads themselves, and fix it visibly.

Days 61 to 90

Make it boring

Turn what worked into standard and cadence: documented, defaulted, and owned, with leadership seeing health, utilization, and priorities without asking. Then start on the next road.